This Privacy Policy explains how Planetprop Realty ("we", "us", "our") collects, uses, stores, and protects personal information you provide when using this website (https://promotions-godrejhomes.co.in). We are an authorised real estate marketing partner operating under K-RERA Registration No. PRM/KA/RERA/1251/446/AG/170824/000022. By using this website and submitting an enquiry, you consent to the practices described in this policy.
1. Information We Collect
When you submit an enquiry, register interest, or contact us through any form on this website, we collect the following personal information:
- Identity data: Full name
- Contact data: Email address, phone number (including country code), WhatsApp number
- Enquiry data: The specific Godrej project or property you are interested in, your message or requirements
- Technical data: IP address, browser type, device type, operating system, pages visited, time spent on site — collected automatically via cookies and analytics tools
- Communication data: Records of any email, call, or WhatsApp communication between you and our team
We do not collect sensitive personal data such as financial account numbers, Aadhaar numbers, or payment card details through this website.
2. How We Use Your Information
We use the information we collect for the following lawful purposes:
- To respond to your property enquiry and provide the information you requested (pricing, floor plans, brochures, availability)
- To schedule and confirm site visits to Godrej Properties projects in Bangalore
- To send you relevant property updates, new launch information, and promotional offers — only if you have consented
- To share your enquiry with the Godrej Properties authorised sales team for follow-up, as necessary to fulfil the purpose of your enquiry
- To improve our website experience through aggregated analytics data
- To comply with legal obligations under the Real Estate (Regulation and Development) Act, 2016 (RERA) and other applicable laws
We will never sell, rent, or trade your personal data to unrelated third parties for their own marketing purposes.
3. Legal Basis for Processing
We process your personal data on the following legal grounds under applicable Indian data protection law:
- Consent: When you tick the consent checkbox on our enquiry form
- Legitimate interest: Responding to your direct enquiry about a property you have expressed interest in
- Contractual necessity: Where you have entered into a pre-sale or booking arrangement and we need to process your data to fulfil that arrangement
- Legal obligation: Where we are required to retain records under RERA, income tax, or other applicable regulations
4. Data Sharing
We may share your personal information with the following categories of recipients, solely to the extent necessary:
- Godrej Properties Limited and its authorised sales team: To process your property enquiry and booking
- Service providers: Email delivery platforms (Brevo/Sendinblue), analytics providers (Google Analytics), CRM tools — all subject to confidentiality obligations
- Regulatory authorities: RERA, income tax, and law enforcement bodies, where required by law
All data processors we use are contractually bound to handle your information securely and only for the specified purpose.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy:
- Enquiry records: 3 years from the date of enquiry, or until you request deletion
- Booking and transaction records: 7 years as required under applicable financial and RERA regulations
- Analytics data: Aggregated, anonymised — retained indefinitely; individual-level data retained for 26 months per Google Analytics default settings
6. Cookies & Analytics
This website uses the following types of cookies:
- Strictly necessary cookies: Required for core website functionality (session management, security). These cannot be disabled.
- Analytics cookies (Google Analytics): Used to understand how visitors interact with the website — page views, session duration, geographic location (country level), device type. We anonymise IP addresses. You may opt out via Google Analytics Opt-out.
- Marketing cookies: Facebook Pixel and Google Tag Manager may be active if you have consented. These track conversions from advertising campaigns.
You may disable cookies in your browser settings. Note that disabling cookies may affect the functionality of the website.
7. Your Rights
You have the following rights regarding your personal data:
- Right of access: Request a copy of the personal data we hold about you
- Right to rectification: Request correction of inaccurate or incomplete data
- Right to erasure: Request deletion of your personal data, subject to legal retention requirements
- Right to restrict processing: Request that we limit how we use your data in certain circumstances
- Right to data portability: Request your data in a structured, machine-readable format
- Right to withdraw consent: Withdraw marketing consent at any time by contacting us or unsubscribing from communications
- Right to lodge a complaint: Lodge a complaint with the relevant data protection authority if you believe your rights have been violated
To exercise any of these rights, contact us at info@promotions-godrejhomes.co.in or call +91-9591195574. We will respond within 30 days.
8. Data Security
We implement appropriate technical and organisational security measures to protect your personal data, including:
- HTTPS/TLS encryption for all data in transit
- Restricted access to personal data — only authorised personnel handle enquiry data
- Regular security reviews of third-party data processors
- Server-side data sanitisation and validation on all form inputs
Despite our best efforts, no method of transmission over the internet is 100% secure. If you become aware of any security issue, please contact us immediately.
9. Third-Party Links
This website may contain links to third-party websites, including Godrej Properties' official website, RERA portal, and partner property websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our business practices. The "Last updated" date at the top of this page will reflect the most recent revision. We encourage you to review this policy periodically. Continued use of this website after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
For any questions, requests, or complaints regarding this Privacy Policy or your personal data, please contact: